Have you ever apologized, only to have it backfire on you, the other person even more angry than before? Have you ever had someone apologize to you, but for some reason, it left you feeling more frustrated?
I’ve been there — on both sides! And after watching countless apologies in therapy sessions (some good and some more like a politician’s “apology”), I noted some “rules” to apologies that work. An apology that works is one that a) takes responsibility for actions, and b) leads to reconciliation.
Would you like to know the 4 rules to an effective apology? I cover it in this week’s Thriveology Podcast, the podcast for thrivers.
Take a listen and let me know in the comments area below, what rules did I miss?